From Launch to 2025: ShipBob’s Journey
- 2014: ShipBob launched to simplify order fulfillment for bootstrapped online merchants.
- 2017–2020: Expanded national warehouse footprint, added API integrations, analytics dashboard releases.
- 2021–2023: Introduced international locations, enterprise-grade compliance (GMP, GFSI) and B2B workflows.
- 2024: Major upgrades: real-time inventory, box-picking optimization, and expanded partner ecosystem.
- 2025: Positioned as a global omnichannel operations platform with white-label, API-first, and AI-powered insights for inventory forecasting and network optimization.
Key Features & Platform Overview
- Over 60 fulfillment centers worldwide for cheap, fast multi-region shipping
- Inbound receiving tools and centralized inventory management
- Direct integrations with Shopify, Amazon, Walmart, BigCommerce, WooCommerce, and 30+ platforms
- Automated order routing, inventory forecasting, and demand analytics
- End-to-end compliance (GMP, GFSI, FEFO/FIFO allocation, lot tracking, recall readiness)
- Custom packaging, subscription box and kitting workflows
- Branded tracking, white-label portals, and omnichannel pick/pack/ship (DTC, B2B, FBA, retail EDI)
- Transparent billing and financial dashboards
- Real-time exception alerts and SLA/performance reporting
Workflow & User Experience
- Onboarding for new users is guided and streamlined by dedicated client success reps.
- Central dashboard for managing SKUs, tracking inbound shipments, monitoring order status, and analyzing performance.
- Order routing rules allow advanced brands to automatically split shipments across warehouses for speed or cost savings.
- Customizable packing, inserts, and label options—perfect for D2C, subscriptions, or retail compliance.
- Returns management, exception reporting, and live support in-app.
ShipBob Pricing
| Plan | Monthly Fee | Included Orders | Receiving | Storage | Support |
|---|---|---|---|---|---|
| Starter | $0/mo | Pay-as-you-go | $25 flat per inbound | $5/pallet/mo | Email, ticket |
| Growth | $499/mo | 5,000 | Free up to 10 inbounds/mo | $4/pallet/mo | Email, chat, onboarding |
| Enterprise (“Plus”) | Custom | Custom | Included | Volume rates | Dedicated support & onboarding |
Shipping fees are calculated per order, based on destination, weight, and method. Volume discounts & custom contracts available.
ShipBob vs Other Fulfillment Providers
| Feature | ShipBob | Deliverr | ShipMonk | Amazon MCF |
|---|---|---|---|---|
| Fulfillment Centers | 60+ (Global) | 30+ (US focus) | 12 | 50+ (FBA/MCF only) |
| Supported Channels | Shopify, Amazon, all major DTC/B2B | Amazon/Walmart/eBay | DTC/Ecommerce | Amazon + limited DTC |
| GMP/GFSI Compliance | âś“ | Partial | âś— | âś— |
| Branded/White-Label | âś“ | âś— | Limited | âś— |
| Returns Management | âś“ (built-in) | âś“ (add-on) | âś“ | Partial |
| Ideal For | Scaling DTC & Omnichannel brands | Marketplace sellers | SMBs, crowdfunding | Amazon-first sellers |
Pro Tip: For brands shipping 2,000+ orders/month or needing B2B/retail compliance, ShipBob’s dedicated onboarding and white-label options offer distinct advantages over Amazon or budget 3PLs.
Integrations
- Shopify, Amazon, Walmart, BigCommerce, WooCommerce, eBay
- NetSuite, AfterShip, Klaviyo, Gorgias, Loop Returns
- Retail EDI: SPS Commerce, Logicbroker
- Analytics: Google Sheets, custom API/webhook support
ShipBob Pros & Cons
| Pros | Cons |
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Final Thoughts
ShipBob stands out as a top choice for entrepreneurs and established brands seeking to unlock new growth channels without sacrificing shipping speed or transparency. The tech-first approach—combined with a deep warehouse network—makes ShipBob the go-to fulfillment partner for 2025’s rapidly evolving commerce landscape. If your business is struggling to scale logistics or craving greater control, ShipBob deserves a spot on your shortlist.
ShipBob FAQ
Yes, it meets GDPR standards and can support HIPAA via a signed BAA on eligible plans.
Yes, white-label portals support your domain, favicon, and brand visuals.
Service-based firms, consultants, and SMBs seeking client experience automation.
No. It integrates with both. Stripe powers payments; QuickBooks handles accounting.
All plans include chat/email support. Advanced plans include onboarding and setup assistance.
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